Privacy

Who we are: Rain Trek Florals operates from 145 Rue de la République, 69002 Lyon, Lyon, France. Questions go to [email protected].

• This privacy page at Rain Trek Florals is scoped separately from our other service notes on this site.
• What we collect on this site: names, emails, phones, and message text from forms; basic server logs for security. We do not sell data.
• Why we use it: to reply to enquiries, schedule visits, and deliver the florist / bouquets / event florals services you request under EU General Data Protection Regulation (GDPR) and French data protection law.

Retention at the studio: correspondence is kept while your request is active, then archived briefly unless law requires longer storage.

Your rights: access, correction, deletion, restriction, and complaint to the Commission nationale de l'informatique et des libertés (CNIL). Email hello@this site to start a request.

• Cookies on this site: see our Cookies page. Analytics runs only with consent from the banner. Desk phone reference +33 4 78 312 7310.
• Most privacy start with a short written brief at Rain while Tue–Sat 09:00–18:00 remains the reliable window for replies. Bring reference photos when they help.
• Written care notes follow every florist handoff here and returning-client notes stay attached to your ticket. Country context: France.

If you only need a quick florist check, say so during privacy without silent add-ons — changes need a written OK. Plain English intake — no generator jargon on the ticket.