Payment & Refund

Payments for Rain Trek Florals services are collected according to the quote confirmed before work begins on rain-trek.skin.

• Accepted methods are confirmed by email from hello@this site and may include card or local transfer depending on France norms.
• Details here apply to payment work only — ask at the counter if your job spans more than one track at Rain Trek Florals (this site).
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact hello@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Lyon unless otherwise stated.

Written care notes follow every florist handoff here without silent add-ons — changes need a written OK. No app-only queues for this bench Desk near 145 Rue de la République.

If you only need a quick florist check, say so during payment and step-free access questions welcomed ahead of arrival. We keep florist notes separate from unrelated service tracks.